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Delivery

UK Delivery Information

We make your delivery as fast and flexible as we can, with FREE DELIVERY on orders over £45. On orders under £45 there is a delivery charge of £4.99.

We despatch orders as quickly as possible and we aim to deliver most orders NEXT DAY on weekdays, as long as we receive your order before the time given in the DELIVERY section at the bottom of the product information.

Items not available for next day delivery are usually delivered in 2-5 working days.


Delivery/Shipping Address:

If it’s not convenient to use your Billing Address (normally your home address) for delivery then we are happy to deliver to a friend, neighbour or business address - just add this as your 'Shipping Address' when you place your order. For trade customers we can deliver to site.

 

Despatch Confirmation

When we’ve despatched your order we will email you with the details and an expected delivery date.

Deliveries for Simplehuman, Joseph Joseph and EKO products are handled by DPD which normally means you’ll be given a tracked 1 hour time slot, and 'in-flight' options to change the delivery to another weekday of your choice, to the weekend or to a neighbour. You can also designate a safe place to leave the package in, but please only do this if the place really is safe as this is at your own risk! 

Deliveries for Brabantia products are handled by Yodel and typically take 5-6 working days. You'll receive a tracking email from Yodel which will lead to your delivery day. 

Deliveries for Wesco products are handled by TNT and those for Hailo, Ninka and Vauth-Sagel products are handled by Night Freight / Parcel Force.  Both couriers operate a next weekday service with deliveries made between 8 am and 6 pm. Don't forget that if you can't be available to receive your order, you can ask us to have your bin delivered on any weekday if that's more convenient for you - please contact us before placing your order. There are also options with these couriers to request early morning or before noon deliveries, for an additional charge, so if your delivery is urgent please call us for a quotation. 

When your order is delivered it will need to be signed for as proof of receipt, (unless you've agreed a safe place with DPD which will be recorded). If you do miss the delivery, a card should be dropped through your door giving options for re-delivery.  Normally if there is no-one to accept the delivery on the first attempt they will try to do so again the following working day.

 

Delivery Before 10.30 or 12.00

Before 10.30, or before 12.00 noon deliveries are available Monday-Friday for Simplehuman and Joseph Joseph products. Please select one of these options when you go through the checkout:

Before 10.30 am:  £10.00

Before 12.00 Midday:  £8.00

Wesco, Hailo, Vauth-Sagel and Ninka products can also normally be scheduled for a before noon delivery - normally at a cost of £25.  Please call for details 

 

Saturday and Sunday Deliveries

For Simplehuman and Joseph Joseph products, please select one of these options when you go through the checkout:

Saturday Delivery:  £10.00 

Sunday Delivery:  £10.00 

You can place an order for weekend delivery any time of the week, as long as we receive it by 2.00pm on a Friday.

 

Wesco, Hailo and  Vauth-Sagel products can be delivered on Saturday, for £35.00 (the cost to us we're afraid!). To organise this, please give us a call on 023 8097 0230. These products can be ordered up until 4.00pm on a Friday.  

 

Need your delivery on a specific day? No problem!

Our 'next day' delivery service is one of the best in the business, but you don't have to take advantage of it!

You can specify delivery on any weekday for no extra charge, either by calling us before you order, or by using your order tracking details to arrange your preferred delivery day with the courier.

 

Northern Ireland, The Scottish Highlands, Isle of Man, Jersey & Guernsey and other islands:

 

We are happy to deliver to any of the above locations but regret that we have to make a small extra charge to cover the additional expenses and insurance required to deliver to non-mainland and remoter locations.  Delivery to all these locations (see postcodes below) is charged at £15.  

Please note that delivery to these locations may take 1-2 days longer than our normal delivery timings.

BT (Northern Ireland)

JE (Jersey)

GY (Guernsey)

IM1-9 (Isle of Man)

HS1-9 (Western Isles)

ZE1-3 (Shetlands)

KW15-17 (Orkney)

PA41-49 (Isles of Gigha & Islay)

PA61-79 (Isles of Colonsay, Mull, Iona, Tiree, Coll)

PH42-44 (Isles of Eigg, Rum, Canna)

KA27-28 (Isle of Arran)

TR21-25 (Scilly Isles)

 

European Delivery

 

We can deliver to most countries in the EU and also to One or two outside.

Delivery varies by country but can take up to a week.  Our European rates are set out in the schedule below:

Country

Cost (£)

Typical Delivery Time

Austria

20.00

4-5 days

Belgium

15.00

3-5 days

Bosnia Herzegovina

70.00

5-8 days

Croatia

70.00

5-8 days

Czech Republic

22.00

4-6 days

Denmark

20.00

4-5 days

Estonia

33.00

5-6 days

Finland

33.00

5-6 days

France (Inc Monaco)

15.00

3-5 days

Germany

15.00

3-5 days

Greece

40.00

5-8 days

Hungary

33.00

5-6 days

Iceland

70.00

5-8 days

Italy

20.00

4-6 days

Latvia

40.00

5-8 days

Lithuania

40.00

5-8 days

Luxembourg

15.00

3-5 days

Netherlands

15.00

3-5 days

Norway

70.00

5-8 days

Poland

33.00

5-6 days

Portugal

33.00

5-6 days

Rep Ireland

15.00

3-5 days

Serbia

70.00

5-8 days

Slovakia

22.00

4-6 days

Slovenia

33.00

5-6 days

Spain

22.00

4-6 days

Sweden

33.00

5-6 days

Switzerland

50.00

4-5 days

Delivery to the Rest of the World

We regret at the current time we are unable to deliver to countries outside of Europe but are happy to ship to a UK-based shipping business for onward transportation arranged by customers themselves.    

 

Please note:

Products ordered at the same time may be shipped separately.

Although our couriers nearly always achieve a delivery specified as Next Day, we can’t guarantee that an order will arrive when specified, as very occasionally there can be a delay that’s out of our control. We will always keep you informed if we’re made aware of any delays, and we will do our very best to ensure that the delivery is made as quickly as possible.

Interlink / DPD deliveries may show an option to collect your order from a local Pick-up shop, but please note that the shop itself may have restrictions on the size of package that it will receive. If you'd like to use this service, it's advisable to check with the receiving store that they can receive your delivery

Delivery times during public holiday periods (Christmas, New Year, Easter, etc.) may be extended beyond our normal timeframe.

 

Disclaimer

Neither Binopolis nor our nominated carriers will be under any liability for any delay or failure to deliver your order within the estimated time frame.