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Trade Customers

We welcome custom from trade, commercial and business customers who use our range of products in a wide range of situations. Many also appreciate our product knowledge and delivery service.

For regular trade customers we offer a discount of up to 10% off our consumer prices once they have placed orders with us worth £1,000 or more. This is applied directly through the site and enables them to order at the advantageous prices.

We also welcome enquiries from offices, businesses, hotels, developers and other commercial operators and for larger orders are happy to provide a specific quote.

Please note that we regret that are unable to offer credit or payment terms and require full payment at the point of order.

We are happy to provide Pro-forma invoices against which payment can be made and also accept payment via BACS (which is our preferred method of payment for larger orders).

If you need a large quantity of a product please speak to us early as some products are on longer lead times.

Please note due to the nature of their operation, businesses and commercial operators are subject to different terms and conditions to our consumer customers. The main difference relates to refunds and exchanges and this is outlined in our Returns section and towards the end of our Terms & Conditions section. For detailed Terms & Conditions for Trade & Business Customers please contact us.

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Our details


Our address

Paulton House, Old Mills, Paulton, Bristol BS39 7SX

Please note this is our office address, we do not have a physical store.

Hours of operation

Monday - Friday: 9am-5pm