chevron_left chevron_right

Customer Service

At Binopolis we pride ourselves on our friendly and specialist customer service. If you need advice or have any questions on our products, availability or delivery, please feel free get in touch, and we will be glad to assist with you enquiry.

Our team is here to assist you from Monday to Friday between 9am-5pm. 

Our messenger service (bottom right corner of the screen) can answer the majority of questions instantaneously and inside and outside of business hours! From the messenger, you can also access our help articles which succinctly answer our most frequently asked questions.

You can always choose to speak to us if it can not answer your enquiry, and we will respond once we are back in the office. 

To contact us, you can use the form below, email us at or use our messenger.

You can also contact us by phone Mon-Fri between 9.00am-4.00pm on 01425 508 474.

Send us a message

Fill out the form below with your message and someone from our team will respond soon.

Our details


Our address

Paulton House, Old Mills, Paulton, Bristol BS39 7SX

Please note this is our office address, we do not have a physical store.

Hours of operation

Monday - Friday: 9am-5pm